Privacy Policy

Introduction

NeoSky AI, Inc. ("we," "our," or "us"), operates Falcon Builder (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and email address
• Account credentials
• Billing and payment information
• Communication preferences
• Any other information you choose to provide

Usage Data

We automatically collect certain information when you use our Service:

• Device information (IP address, browser type, operating system)
• Usage patterns and interactions with the Service
• Log data and analytics
• Cookies and similar tracking technologies

AI Agent and Workflow Data

When you use Falcon Builder, we collect:

• AI agent configurations and workflows
• Execution logs and results
• API credentials you provide (encrypted)
• Integration data and settings

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

Data Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and infrastructure (Vercel, Supabase)
• Payment processing (Stripe)
• Email delivery (Resend)
• Analytics services (Google Analytics)
• AI/LLM providers (OpenAI, Anthropic, Google, etc.)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Secure credential storage

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to and receive a copy of your personal information.

Correction

You have the right to request that we correct inaccurate or incomplete personal information.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

Objection and Restriction

You have the right to object to or request restriction of certain processing of your personal information.

To exercise these rights, please contact us at support@neoskyai.com

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: